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Dayton restores some lower-severity calls to fire duty crew; council approves 5-0
Summary
After staff recommended adding certain low-severity medical and assistance calls back into the duty-crew response, the council voted 5-0 to restore those call types and asked staff to track impacts and revisit staffing and social‑work partnerships.
Dayton — The council voted unanimously on March 10 to restore selected low‑severity calls (including lift assists and other non‑emergency assistance types) to the city99s duty‑crew response while staff monitors operational effects.
Staff framed the proposal as a modest reinstatement tied to the newly staffed duty crew; the packet showed 75 calls over a roughly 17‑month period that would be affected. Supporters said that if the city is paying personnel to staff duty crew hours, those crews should respond to calls that fall within their training and scope. “If we99re paying people to be here, I would like them to go to calls,” one councilor said.
Councilors also asked staff to analyze overlap with the embedded social‑worker program and previous relationships with Care Resource Connections. Staff said the city currently relies on an embedded social worker and had paused the external contract with Care Resource Connections, and that the council could revisit the external partnership as the duty‑crew program evolves. Council asked for data tracking and a mid‑year reanalysis of whether additional community resources are needed.
The motion to restore the call types carried 5-0; staff will monitor call volume and outcomes and report back to council on any recommended adjustments or service-provider partnerships.
