Get Full Government Meeting Transcripts, Videos, & Alerts Forever!
Get email alerts on the Community Survey topic
No spam. Unsubscribe anytime.
Lauderhill survey finds broad resident satisfaction but flags jobs, safety and health access as priorities
Summary
A ZenCity survey of 401 validated Lauderhill residents found high combined positive/neutral scores for overall quality of life but identified living‑wage jobs, access to health care and sense of safety as high‑impact improvement areas; commissioners asked staff for neighborhood breakdowns and dashboard access ahead of a July follow‑up survey.
Lauderhill commissioners on May 11 received the results of a community survey conducted by ZenCity, which the consultant said included 401 validated resident responses collected Jan. 1–Mar. 31 and weighted to match the city’s demographics.
Noah Huber, a survey research analyst at ZenCity, told the commission the headline measure—overall quality of life—showed 56% positive responses and 34% neutral, which the firm groups with positives to report a 90% combined satisfied/neutral result. Huber said the company validated respondents’ ZIP codes and applied standard weighting against U.S. Census benchmarks to produce citywide estimates.
The report identified top strengths—acceptance of residents of all backgrounds (70%), waste and recycling quality (63%) and parks and recreation quality (63%)—and named priority challenges that have large impacts on perceived quality of life: availability of jobs that pay a living wage (37% of respondents listing it among top improvements), access to quality health care, sense of safety and overall cleanliness and maintenance.
Commissioners pressed for more detail on the methodology and geographic breakdowns. At least one commissioner and a resident questioned whether 401 responses provide a robust picture; Huber said the sample is a non‑probability panel but that weighting provides confidence in the citywide estimates and that ZenCity will run a second, biannual survey in July to create a trend line. Staff said they will provide supplemental tables and set up dashboard access so commissioners can review open‑ended answers and neighborhood‑level splits.
City Manager Kenny Hobbs said the survey results will feed the city’s strategic plan and inform fiscal year 2027 priorities, adding staff will create “quick wins” and performance metrics tied to the citywide KPIs. Hobbs told the panel that the commission can request one‑on‑one briefings to dig into specific metrics.
Next steps: ZenCity will run a follow‑up survey in July; staff committed to deliver pulled‑out analyses by geography, age and race, plus dashboard access for commissioners.
