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Resident reports brown tap water and sudden spike in sanitary bill; commissioners pledge follow-up
Summary
A resident told the council her tap water has been brown and that a recent bill spiked dramatically; commissioners said the sanitary district controls billing and pledged to meet with the resident and follow up with district staff.
During public comment a resident described ongoing discolored tap water and a large, unexpected increase in her sanitary bill.
The resident (public commenter) told the meeting she has been unable to drink or cook with her tap water, described brown staining of fixtures and a discolored toilet tank, and said an EPA representative told her to turn off her water. She reported a dramatic billing increase and said, verbatim, that her bill "went from $1.50 to 498,000" and later referenced "this $498 bill." The numbers and formatting were presented by the speaker in the meeting transcript as reported to the council.
The chair and a commissioner responded that sanitary billing is handled by the sanitary district and not directly by the town, and they said they would follow up. One commissioner offered to meet with the resident and invited the town manager and another commissioner to join that meeting to pursue a resolution.
At the meeting the resident asked for help covering the bill; no financial relief or corrective action was recorded in the provided transcript. Officials said they would contact the sanitary district and set up a follow-up conversation to investigate the complaint and the water quality concern.
The town did not provide technical water-quality test results or a timeline for corrective action in the transcripted segments; commissioners said they would work to coordinate with the sanitary district and staff for next steps.
