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Corte Madera authorizes three‑year IT services agreement with Marin IT for $529,672
Summary
The town authorized the town manager to execute a three‑year professional services agreement with Marin IT for comprehensive managed IT and cybersecurity services not to exceed $529,672 (base $481,520 plus contingency). Staff cited recent incident response work, backup procedures using Veeam and the value of continuity with a local provider.
The Corte Madera Town Council on July 7 authorized the town manager to enter a three‑year professional services agreement with Marin IT for managed information technology and cybersecurity services, in an amount not to exceed $529,672.
Staff presented the contract as a renewal and extension priced at 2024 rates: a base amount of $481,520 for the three‑year term and a contingency of approximately $48,152 to address unforeseen needs such as after‑hours support, emergency response or specialized technical services. Mike Moriarty, the staff lead on procurement, said the town conducted an RFQ and market review and concluded renewal with Marin IT offered the lowest risk and highest continuity because Marin IT already supports several county agencies and has institutional knowledge of town systems.
Marin IT representatives cited recent support examples: recovery of compromised hardware after a municipal flooding incident, assistance with complex InfoAsset sewer‑system updates, and installation of a closed‑circuit security camera system at Park Madera Center. On data protection, Marin IT explained the town uses a cloud‑based backup system (Veeam) with frequent snapshots and an immutable copy to reduce ransomware exposure. "We take hourly snapshots... and we have an immutable copy of that data, which is immune to ransomware or accidental deletion," a Marin IT representative said.
Council members pressed about business continuity, licensing and whether the contingency was appropriate; staff and Marin IT said the contingency reduces the need for frequent contract amendments for low‑probability but high‑impact events. Public commenters thanked staff for the contingency explanation and asked about the vendor's use of artificial intelligence; Marin IT said its AI use is focused on threat detection and early‑stage productivity tools and recommended creating an AI use policy before broader deployment.
The council voted unanimously to authorize the agreement. Staff said next steps include finalizing the contract documents and overseeing implementation of the town's disaster recovery and incident response plans with Marin IT.
