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Town to migrate water and sewer billing software in January, administrator says
Summary
Administrator Cooper told the council the town's water/sewer billing software was acquired by another company and the town will migrate to a new system in early January; staff expect 'business as usual' during the transition.
Administrator Cooper told the Town of Cecilton Mayor and Council on Dec. 16 that the town's current water and sewer billing software provider has been bought by another company and the town will migrate to the new platform in early January.
The administrator said the change is the result of a corporate acquisition of the software vendor and that operations should remain 'business as usual' during the migration. No timeline for data verification or potential customer-facing changes was given in the meeting record.
Why it matters: A billing-system migration can affect payment processing, account statements and customer service workflows. The town flagged the change to inform council members ahead of the January transition.
Council did not record any vote or directive tied to the migration during this session. Staff were expected to proceed with the scheduled migration and keep the council informed if issues arise.
