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Pine Ridge police report migration to new records system exposes urgent laptop shortfall
Summary
Chief Neeley told the council the department must replace at least four laptops because Windows 10 reached end-of-life; the change is tied to a scheduled migration from LawTrak to Patrologix and will require Finance Committee action before the month's end.
Chief Neeley, the town's police chief, told the Pine Ridge Town Council on May 12 that the department's planned migration from the LawTrak records system to Patrologix (operating under Gold Shield) has revealed an urgent equipment need that will require near-term funding action.
The department recorded 15 reportable calls for service in April, 57 additional calls handled by Lexington County agencies, two arrests, six assists to other agencies, 19 continuous property checks, 11 community contacts, 140 citations (61 for speeding) and 21 warnings, Chief Neeley said as part of the administrative report. He said LawTrak was purchased by another company that sought to charge nearly three times the previous rate, prompting the previously approved move to Patrologix, which is cloud-based rather than server-based.
During preparations for the Patrologix deployment, Chief Neeley reported technicians discovered all department laptops were still running Windows 10, which reached end-of-life in October 2025 and no longer receives security updates. To remain compliant with SLED, NCIC and CJIS security requirements, the department must upgrade machines to Windows 11 or a supported alternative before the new system goes live. Chief Neeley said he had contacted Diesel Laptops, a local vendor, about refurbished Panasonic CF-31 units and was "awaiting a quote for at least four new laptops," and he characterized the purchase as "an emergency," alerting the Finance Committee that action would be needed before the end of the month.
Chief Neeley also recognized National Police Week and noted his wife Stacy brought cupcakes for council members and attendees.
Next steps: Chief Neeley will provide cost estimates to the Finance Committee so the council can consider expedited procurement before the Patrologix deployment.
