Ferrelview board sets seven-business-day repair deadline for Brightwell Estates water leak

The Village of Ferrelview’s Board of Trustees directed Brightwell Estates’ management to complete repairs within seven business days after Chief Water Operator Kevin Turley reported a service-line leak at 210 Keith Drive during the Jan. 13 regular session.

Mr. Turley told the board that locates have been submitted and that he investigated a separate report of wet conditions near 428 Garrison Ave but could not locate any city-related cause. City Administrator April Baxter and Mr. Turley explained that the resident at 210 Keith Drive reported a leak on Dec. 30, 2025 and that the location is adjacent to 428 Garrison Ave.

“To give Brightwell Estates time to correct the private service-line issue, the board agreed to issue official notification allowing seven business days for necessary repairs; if repairs are not completed within the established timeline they may be billed for any water loss associated with this leak on their private property,” Ms. Baxter said.

Board members discussed billing authority and agreed that, because the leak appears to be on private property, the village may assess charges for unmetered loss if repairs are not made. The board did not record a separate motion to authorize a specific billing adjustment; the timeline and potential billing were discussed as part of the water operations update.

The board’s action was procedural direction to staff: notify Brightwell Estates of the timeline and monitor whether repairs are completed. No formal appeal process or credit mechanism was adopted at the meeting.

What’s next: staff will issue the notification to Brightwell Estates and return to the board if repairs are not completed within the seven-business-day timeline or if the village seeks to impose a charge.