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Queenstown plans townwide hydrant flushing, reviews tower-cleaning request amid water complaints

Queenstown Commissioners · October 22, 2025
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Summary

Public Works told commissioners that townwide hydrant flushing is scheduled for Nov. 20 to investigate water-quality complaints; the Outlets property requested tower cleaning priced at $24,720 but the town’s contract with Utility Tank limits third-party cleaning, so staff will seek a cost and report back.

Public Works updated the Queenstown Commissioners on ongoing water-system work and a plan to assess recent water-quality complaints. The town scheduled a townwide hydrant flushing for Nov. 20 (rain date Nov. 21) to support sampling and flow observations intended to determine whether reported water-quality issues persist.

Public Works reported it is still awaiting a delivery date for replacement membranes; ancillary parts have been ordered and guide-plate fabrication is underway. If the membrane shipment arrives on schedule, staff said the town should receive all components by Nov. 7. The department also said pole lights will be installed at the boat ramp this Friday and cameras will be added after lighting work is complete.

An Outlets General Manager asked the commission whether the town could address cosmetic staining on a tower located on Outlets property. The General Manager’s contractor provided a cleaning estimate of $24,720. Town staff noted the tower is covered by an existing contract with Utility Tank that prohibits using another cleaner between scheduled services; staff will inquire with Utility Tank about the possibility and cost of an earlier cleaning and will report back to the commission.

On harbor water issues, Brian Fitzgerald and Greg Smith met onsite with Public Works staff and agreed that flushing only the Outlets section would not allow enough time to determine whether complaints were resolved. They said it is necessary to perform the scheduled townwide flush with the outlets-section valves shut at the Main/Harbor intersection to observe flows and measure results.

The commission was also told that contractor work on the I&I (inflow and infiltration) project has begun dewatering and remains on schedule; staff will notify affected residents about any timeline impacts and how trash/recycling service will be handled during construction.

Next steps: the town will carry out the townwide hydrant flush on Nov. 20, evaluate the results at the Main/Harbor intersection, check Utility Tank for a potential earlier cleaning date for the Outlets tower, and update commissioners and affected residents with findings and schedule changes.