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Applicant denies allegations after board reviews suggestive online reviews for Palmer Avenue spa
Summary
At a continuation hearing for a special‑permit application for 397 Palmer Avenue, applicants denied online reviews that implied sexual services and were told police fingerprinting was required before a permit could issue; the board closed the hearing and will issue a decision within 62 days.
Chair Dave Neufeld opened the continuation of the public hearing for the Palmer Avenue spa application and asked the applicant to state any updates. Scott Quan, representing the applicant, said he had corrected the address to 397 Palmer Avenue and that the business would be run legally.
A board member told the applicant the board had located online reviews for the applicant’s New Jersey operation that included explicit language and comments suggesting services beyond therapeutic massage. The board member said the reviews were being entered into the public record and summarized them as “quite suggestive that there's something more than massage services.”
Scott Quan, translating for the applicant, responded: “We never offer any other services,” and the translated applicant statement reiterated that the business would provide only legitimate spa services. The applicant said the New Jersey operation would be sold and that the new location would operate under the same legal framework.
The board also discussed police background checks. A board member summarized discussion with the police that a fingerprint‑appointment had been missed and that fingerprinting remained outstanding; the member warned that failure to complete fingerprinting could jeopardize a permit. Chair Neufeld said the board typically closes hearings and then reviews the record before deliberating and that the board has up to 62 days to issue a decision.
The hearing was formally closed with a motion and second; the board will review the record and determine whether to grant the special permit after that review period. Any conditions or enforcement requirements (including completion of fingerprinting and filing of records with the police) will be set by the board in its written decision.
