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Mayor highlights red tape review, CitizenServe upgrade and new weekly open finance dashboard

Branson Board of Aldermen · March 25, 2026
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

The mayor said the city updated its permitting platform (CitizenServe), launched a new online business licensing module in March, revised sections of city code to streamline permitting, and debuted a weekly-updated open finance dashboard for public review.

In his State of the City address the mayor described administrative reforms intended to make city government easier to work with and more transparent. He said a red tape review led to updates to building permit fee calculations, land-disturbance regulations and dangerous-building procedures.

The mayor said the planning department completed a major refresh of CitizenServe, the city's building-permitting platform, and that a new city business licensing module launched in March to replace manual, paper processes with a fully online workflow. "If you haven't been there, you need to go check out the new city website and these new modules," the mayor said.

The mayor also announced a new online open finance dashboard that allows the public to review the city's budget, revenues and expenses updated weekly rather than quarterly. He said the dashboard refresh will give residents near real-time access to financial data.

Details: the transcript records general descriptions of code sections updated and timeline references (CitizenServe refresh completed; business licensing module went live in March); specific ordinance numbers, fee tables, or technical implementation details were not included in the address.