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ADRC outlines services and volunteer-run meals as supervisors ask for usage data
Summary
Tammy Anderson, director of the Aging and Disability Resource Center, told the Health and Human Services Committee the ADRC provides information and assistance, benefits counseling, senior dining and home-delivered meals and caregiver support; she offered to provide detailed service counts at a future meeting.
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Tammy Anderson, director of the Aging and Disability Resource Center (ADRC), told the Washington County Health and Human Services Committee that the ADRC has 24 staff and provides countywide services including information and assistance, benefits counseling, senior dining, home-delivered meals and dementia/caregiver support.
Anderson said 18 staff work in the office and six are meal-site managers for congregate dining sites across the county. "We have a total of 24 staff members, myself included," she said, and described the ADRC as the access point for publicly funded long-term care programs, helping residents enroll in state and federal benefits and providing unbiased options counseling. She said volunteers deliver about 150 home-delivered meals daily and that roughly 200 Senior Farmers Market Vouchers ($25 each) are available to eligible residents.
Committee members pressed for usage and outcome data. Supervisor Stewart asked for counts of people helped and applications accepted; Anderson said the ADRC switched to a new database about a year ago and provided a historical rough figure: "our information and assistance team ... had served about 5,000 individual or unique customers in a year." Anderson offered to provide more detailed reports at a future meeting. The committee also asked how many people enroll in long-term care programs; Anderson said that data is tracked by program supervisors and offered to obtain weekly or program-specific numbers from the intake supervisor.
On program funding and structure, Anderson said the ADRC receives Older Americans Act funds for health-and-wellness programming and partner-reimbursement for activities at local senior centers. "We partner with West Bend, Hartford, Jackson, and Germantown senior centers," she said, noting ADRC does not have capacity to run all local center activities but will reimburse centers for grant-eligible services.
The ADRC described caregiver programs that are open to adult caregivers (not caregivers of children), including dementia-specific classes, a caregiver conference and respite events. Anderson said the dementia and caregiver-support team recently added a staff member focused on caregiver support and memory screening services.
The committee did not take formal action. Anderson said she will return with more specific service and caseload data at a future meeting.

