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Monrovia council picks LEAP Managed IT's 'essentials' package after three vendor presentations

Monrovia Town Council · January 28, 2026
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Summary

After hearing presentations from three IT firms, the Monrovia Town Council voted to accept LEAP Managed IT's lower‑cost 'essentials' package, citing average annual hours and local staff preference for responsiveness. Council members stressed staff input and cost constraints in the decision.

The Monrovia Town Council on Thursday voted to accept an IT services proposal from LEAP Managed IT, choosing the company's lower‑cost 'essentials' package after presentations from three vendors.

The decision followed presentations from the town's incumbent provider, Jerry Walden; LEAP Managed IT (Al Holdren); and VC3 (Randy Allen). LEAP's offering was framed as a more budget‑friendly option with a capped annual hours allotment, while VC3 and LEAP both described 24/7 monitoring and disaster‑recovery capabilities.

"We really broke it into two situations... our premier program, that is unlimited hours," Al Holdren said in his presentation, describing LEAP's two tiers and the tradeoffs between an unlimited plan and the essentials package. Randy Allen of VC3 emphasized enterprise‑grade monitoring and a 24/7 security operations center, saying his company provides a national backstop and a strategic advisor to municipal clients.

Council members repeatedly raised cost and response‑time considerations. One member said the town averages about 40–50 IT hours per year and that, given the average usage, the lower‑cost essentials package was the prudent financial choice. The council also emphasized that town staff who work daily with IT systems should have a strong voice in the final selection.

Philip Fowler moved to accept LEAP's essentials offering and a fellow council member seconded the motion. The motion passed on a voice vote.

What happens next: staff were asked to finalize contract details, confirm all line‑item services (backups, cyber protections and response times) and ensure onboarding steps are documented before services begin.