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Shrewsbury board votes to issue RFP for new ERP software after finance director outlines system shortcomings

Board of Aldermen, City of Shrewsbury · January 27, 2026
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Summary

Finance Director Amanda Guntrum described problems with the city's current financial software—ACH setup, electronic-signature and interoperability issues—and the board voted unanimously to proceed with an RFP for a modern ERP system.

Finance Director Amanda Guntrum told the Board of Aldermen that the city’s current finance software has limited ACH setup, lacks integrated electronic signature functions and does not allow seamless data flow between modules, creating inefficiencies.

Guntrum described the potential benefits of a modern, modular enterprise resource planning (ERP) system that would allow multiple modules to work together and improve operational efficiency. After discussion, Alderperson Bette Welch moved to proceed with an RFP for new ERP software; Alderman Beth Parker seconded the motion, which passed unanimously.

The minutes record the board’s approval to move forward with the RFP process but do not specify timelines, procurement vendors, or budget estimates. Next procedural steps, such as RFP release dates or evaluation criteria, were not provided in the public record.