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City social worker at Berkshire Atheneum to expand trauma-response and outreach
Summary
Gabriela Leon, the new City Social Worker at the Berkshire Atheneum, told the Homeless Advisory Committee she will build trauma-response training for library staff, convene patron-focused outreach groups and coordinate daily on-site service providers starting next week.
Gabriela Leon, the City Social Worker for the Berkshire Atheneum, told the Homeless Advisory Committee on Feb. 4 that she will develop a trauma-response curriculum for library staff and organize outreach to better connect patrons with services.
Leon said she has established trust with frequent patrons and plans to hold a focus group with partner agencies to hear directly from library users about their needs. She told the committee she has been helping young adults connect with mentorship programs and other agencies and will use those partnerships to shape outreach and referrals.
She said a service provider partnership will place staff at the library Monday through Friday starting next week, citing agencies such as The Brien Center as examples. Leon characterized these steps as intended to improve staff capacity for trauma-informed interactions and to create clearer pathways for patrons to access housing, behavioral-health and mentoring resources.
Committee members did not take formal action on the presentation. The committee then moved to other business and adjourned.
