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Surgoinsville flags sewer flowmeter readings for study; Lane Group installs secondary meter

Town of Surgoinsville Board of Mayor and Aldermen · July 1, 2026
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Summary

Police Chief James Hammonds reported anomalous Phipps Bend flowmeter readings that appear to have started Dec. 29, 2023; the town notified Church Hill Utility and The Lane Group installed a secondary flowmeter for a 30‑day study to determine the discrepancy.

At the Jan. 8, 2024 Surgoinsville Board meeting, Police Chief James Hammonds told the board that readings from the Phipps Bend flowmeter appear to be erroneous beginning Dec. 29, 2023, and provided a Pulse Flow Multi Day Report covering Dec. 1, 2023 through Jan. 8, 2024 to illustrate the issue.

City Recorder Megan Gentry notified Church Hill Utility — which uses the Phipps Bend flowmeter readings for billing — that the town had identified suspect data. Chief Hammonds reported that Surgoinsville Utility District staff (Rita) confirmed no known leaks or increased usage that would explain the readings.

Mark, an engineer with The Lane Group, is collecting data from the site and the firm installed a secondary flowmeter for a 30‑day period to compare readings and identify the source of the discrepancy. The Lane Group will analyze the comparative data to determine whether the original meter is malfunctioning or whether another cause explains the variance.

No formal vote was taken; the board recorded the concern and directed staff and the town engineer to pursue the data review and report back. The meeting adjourned at 6:34 p.m.