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Commission seeks update on Pine Knoll accessibility grievance, explores grant options

Commission for People with Disabilities · March 12, 2026
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

Commission members asked for an update on a grievance filed over accessibility at Pine Knoll, reported difficulty finding an online grievance form, and agreed to invite the town manager for clarification; members also discussed pursuing grant funding to improve access.

The East Longmeadow Commission for People with Disabilities on March 12 asked town staff for an update on a grievance filed over accessibility at Pine Knoll and discussed pursuing grant funds to make the site more accessible.

Commission member Kelly Phillips said a grievance has already been filed and that she could not find a link to the grievance form on the town website. Phillips also raised the possibility of applying for a grant to fund accessibility improvements at Pine Knoll. "I couldn't find a link to the grievance form," Phillips said, and asked what the next steps were for pursuing improvements.

Linda Smith, who called the meeting to order, said she would contact Deputy Town Manager Rebecca Lisi for more information about the grievance process and the availability of grants. Jean Delaney asked for clarification about where a grievance is routed once filed. The Commission agreed to invite Town Manager Tom Christensen to the next meeting to provide further details and answer procedural questions.

The inquiry does not yet include a formal motion or vote; the members documented the request for follow-up and scheduled the Town Manager as a guest for the next meeting. The Commission did not specify a timeline for any grant applications or who would lead an application if the group pursued funding.

Next steps: Linda Smith will contact Deputy Town Manager Rebecca Lisi for background on the grievance and grant options; the Commission will invite Town Manager Tom Christensen to the next meeting for a status update.