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Council hears public hearing for proposed indoor dog daycare at 10937 Saint Charles Rock Road; action tabled
Summary
City staff presented a special-use application for a 5,200 sq ft indoor dog boarding and daycare at 10937 Saint Charles Rock Road; applicants described 24/7 service, licensing and vaccination protocols; council asked about noise, waste and air handling and then tabled the ordinance for later consideration.
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Zach Greitens, the city’s planning and zoning officer, opened the public hearing on application 26‑PZ‑01 and told the council the planning commission recommended approval 11–0 with conditions limiting the use to an indoor dog boarding and daycare (including grooming), requiring Missouri Department of Agriculture licensing, conformity with the St. Louis County noise control code, and maintenance of the parking lot free of trash.
Applicants Derek Ginkola and Mark Benson described their operations in nearby Saint Anne and their plan for the proposed 5,200‑square‑foot tenant space in Cypress Village Shopping Center. Benson said the applicant is operating “we're 365247” service at their current location and that staff maintain vaccine records and require dogs to be current on rabies, Bordetella and distemper before admission. He said evaluations screen out dogs with targeted aggression and that boarding and play areas are supervised.
Council members pressed the applicants on neighbor impacts and operations. Council member Luther asked about exterior waste and suggested monitoring and a designated relief area; Council member Luke said monitoring without enforcement is insufficient and urged an action tied to monitoring. Greitens said the proposed conditions already require the parking lot be kept free of trash and that the county noise code provides an enforceable standard. Council members also asked whether the operation would be wholly indoors (Greitens: yes, “provided is conducted wholly within an enclosed building”), whether animals would transit through the rear door (not specified; applicant indicated front entrance was intended), and about air-handling systems and odor control (applicant: existing facility uses roof exhaust and air exchange; waste is double-bagged and placed in a locked dumpster).
The application materials state a 75‑dog maximum was proposed in the application. Greitens noted that any structural changes would require building, plumbing and electrical permits through St. Louis County and that future expansion beyond the tenant space would require an amendment to the special use permit.
Mary Schultz, a resident who had earlier commented to the council, returned to speak in favor of the business but urged that the council memorialize protective conditions in the permit to address waste and noise concerns.
After questions and public comment, the council did not take final action; by motion the council tabled the ordinance (first reading bill 65‑34) for future consideration. No vote to approve the special use permit was recorded.
What happens next: Tabling leaves the application pending; if the council resumes consideration it may adopt conditions or vote to approve or deny the special use permit.

