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HR director: Teladoc use saved $15,398 through May; state life policy moving online
Summary
Human Resources Director Ryan Hartman reported 12 resignations and 16 hires to date, said Teladoc telehealth visits saved $15,398 through May 2026 among 682 covered individuals, and warned employees must complete ETF state life insurance online enrollment by July 31 to avoid extra paperwork.
Human Resources Director Ryan Hartman told the committee the department has recorded 12 resignations or retirements and 16 new hires so far in 2026, with four hires carrying over from 2025.
Ryan said the city switched its employee health plan earlier this year from Aspirus Health Plan to WCA/UMR and added a Teladoc telehealth benefit. "Through May 2026, we have saved $15,398," he said, attributing savings to employees using Teladoc instead of in-person urgent care or emergency care. Ryan added that, of employees who used the service, 63% said they would have gone to urgent care, 6.7% to the emergency room and 20% would have seen a primary care provider if Teladoc were unavailable.
Ryan said the health plan covers 682 individuals. "If those numbers keep trending the same way, I think it's a good thing that we're seeing some savings," he said.
Ryan also reported that the Wisconsin Department of Employee Trust Funds (ETF) is moving state life insurance enrollment to an online system. He said the city has until July 31 to assist employees with the transition: "If somebody were to add dependents or beneficiaries to their life insurance policy going forward, it would require a lot of resubmittals of actual documents" after the cutover, whereas current procedures permit online updates.
The committee asked for a written summary of Ryan's report to include in the council packet.
The meeting moved on after the HR update.
