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White Lake board waives wastewater portion of campground bill after resident appeal
Summary
Kathy Holmes asked the board to reduce a July 2025 campground bill showing more than 22,000 gallons; after staff said meter checks found no leak, the board voted to release the wastewater portion of $197.31 as a one-time concession.
Kathy Holmes of 109 Kimberly Lane told the board that a July 2025 utility bill for her camper at White Lake Campground jumped to $394.19 and showed over 22,000 gallons used. Holmes said a plumber found no leaks and town technicians reported moisture in the meter that prevented an immediate reading; technicians later recommended replacing the meter and re-checking once it dried.
Town staff and the mayor explained the town's policy: absent proof of a leak, the town generally does not remit charges; if a leak is proven, the wastewater portion of the charge has been released in prior cases because leaked water does not pass through the town's wastewater treatment system. The wastewater portion of Holmes's bill was $197.31.
The board voted to release the wastewater portion of $197.31 as a one-time, neighborly concession while noting the town had not adopted a separate adjustment policy for this kind of billing anomaly. The mayor cautioned that releasing full bills without proof of leaks could set a precedent for future requests.
