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Council approves five‑year waste contract with Community Waste Disposal, small rate increase for residents
Summary
Following an RFP process, council approved a five‑year franchise and ordinance with Community Waste Disposal. Staff said residential customers will see about a $2.81 monthly increase (roughly 14%); the agreement modernizes the city code to reference franchise agreements for future administrative updates.
After a competitive RFP and evaluation process, the Keller City Council on July 7 approved a five‑year franchise agreement and updated code language to continue contracting solid waste and recycling services with Community Waste Disposal (CWD).
Procurement and service details: Staff described the RFP timeline, committee review and the “best and final” offers. The contract keeps core service levels and customer‑facing programs in place and modernizes Chapter 3.80 of the city code so that operational details (rates, billing, reporting, insurance) are handled in the franchise agreement rather than embedded in the ordinance.
Rates: Staff said the residential rate impact is about $2.81 per month — roughly a 14% increase — and commercial customers face a similar mid‑teens adjustment. Council discussed the reasons for the increase and the value of continuity and customer service performance in the vendor selection.
Term and governance: The contract term is five years with an option to renew; staff said the approach gives the city both accountability language and administrative flexibility to update operating details within a signed franchise agreement rather than repeatedly amending code.
Next steps: The council approved the franchise resolution and the accompanying ordinance revisions. City staff and CWD will execute the agreement and transition billing and customer‑service administration under the new contract terms.
Representative excerpt: "Our goal was to keep services the same... for your residential rate, there will be an increase of about $2.81 a month," staff told council.
What to watch: The new contract will be implemented by staff; council and residents will watch how the vendor maintains service levels and handles the billing changes in the months after the contract starts.
