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Stephenson County nursing center committee hears complaint-survey results; staffing and contract questions raised
Summary
At its July 9 meeting the Stephenson County Nursing Center Committee heard a facility report that a complaint survey produced no new fines, discussed increased agency hours and staffing turnover, and questioned the status of a unit contract and an outstanding county-registered fine. Staff said a union representative will meet with employees tomorrow.
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The Stephenson County Nursing Center Committee on July 9 approved the meeting agenda and the June 11, 2026 minutes and heard a facility report that a recent complaint survey generated no new fines and that the census stood at about 80 residents.
The committee’s Chair opened the meeting and led procedural business before the facility report. “We did have an active complaint survey on Tuesday. No fines were received, and I’m still following up on payment for previous fines,” a staff member said, adding that confirmation of payment is pending and will be provided to the committee once available.
Why it matters: the committee oversees operations and compliance at the nursing center, and the staff update addressed both immediate resident care and regulatory follow-up. Committee members pressed staff on staffing and contract questions that could affect operations.
Committee members and staff discussed staffing and labor issues. The staff member said agency hours had increased to 138 due to holiday call-ins and several staff departures, and that the union representative (identified as Cody in the meeting) is scheduled to meet with staff tomorrow. When asked whether employees work under a unit contract, staff replied that the contract includes an automatic renewal each March and continues on the same terms until a party takes action.
A committee member raised a question about an outstanding fine that the speaker said was listed in the transcript as in the name of “Stevenson County.” Committee members asked staff to confirm whether the county had been billed and, once payment is confirmed, to notify the committee. The staff member agreed to do so.
The committee also received a brief audit update: one member said significant audit materials for the nursing exhibits have recently been delivered and follow-up is ongoing, and that the audit remains on track. No members of the public offered comments during the public-comment period.
Procedural items: the committee approved the agenda and the minutes by voice vote. At the close of business a motion recorded in the transcript as a “motion to withdraw” was moved, seconded and carried, and the Chair confirmed the next meeting will be Aug. 13, 2026, at 6:30 p.m.
What’s next: staff will confirm payment status for the prior fine and report back to the committee; the union representative is scheduled to meet with staff the following day.

