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Elkhart Board of Public Safety approves police software renewals; dispatchers credited for heavy storm call volume

Elkhart City Board of Public Safety · July 10, 2026
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Summary

The Elkhart City Board of Public Safety on June 23 approved renewals for recruiting and records/dispatch software used by the police department, placed the claims docket on file, and heard that 9-1-1 handled roughly 1,200 calls over a 49-hour storm response period.

The Elkhart City Board of Public Safety voted June 23 to renew two police information-technology subscriptions and to place the claims and allowance docket on file.

Police leadership urged the board to reauthorize InterviewNow, a recruitment platform the department uses to automate candidate communications and schedule testing, saying the tool has helped the department respond more quickly to applicants. "We found it exceptionally beneficial when we started using it several years ago to be able to track it in one place, to have immediate responses," the police chief said. The board approved the InterviewNow renewal for $6,142.50 and authorized Captain Snyder to sign the renewal.

The board also approved renewal of the department's Central Square subscription, which the police representative described as "essentially the backbone of all our records and report writing" and the link from dispatch through to records. The amount read into the record during the motion was transcribed as "a $185,000 $941.11"; the board approved the renewal and authorized Captain Snyder to sign, and the record shows the amount as read in the meeting transcript (formatting of the number in the audio record is unclear).

In routine business, the board approved the claims and allowance docket that was read in the meeting. The amount was initially read aloud as $474,454.06 and then corrected in the record to $474,456.06 before the motion passed and the docket was placed on file.

The board also heard a May month-end report from the city's communications center and a firsthand account of response during a June 11 storm. A 9-1-1 representative said dispatchers handled about 1,200 calls over a roughly 49-hour period, representing about 15% of the average month's call volume, and praised coordination among dispatch, police, fire and public works. "Our dispatchers did an amazing job," the 9-1-1 representative said.

Votes at a glance: the board approved the meeting agenda and June 9 minutes, placed the claims docket on file, renewed InterviewNow ($6,142.50), renewed Central Square (amount read in the record as transcribed), and accepted the communications center month-end report. All motions on those items passed by voice votes.