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Grantham authorizes three-month AI chatbot pilot for town website

Town of Grantham Board of Selectmen · August 13, 2025
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Summary

The Board unanimously approved a three-month pilot to install an AI chatbot on the town website, engaging UNH student Arthur Murphy. The pilot is free under a university grant and Town Administrator Emily Owens was authorized to review and sign the contract.

Arthur Murphy, a UNH student, presented a demonstration of an AI website assistant and proposed a three‑month pilot for the Town of Grantham. Murphy said the pilot is funded by a university grant and would be provided without cost or long-term commitment to the town; he also said he would contact Catalis, the town website owner, before implementation.

Selectmen asked technical questions about the model and backend; Murphy said he was using the newest ChatGPT models to provide user-friendly answers and to retrieve necessary information. On a motion by Selectman Peter Garland, seconded by Selectman Jeremy Walla, the Board unanimously voted to engage Murphy for the three‑month pilot and authorized Town Administrator Emily Owens to review and sign the pilot agreement.

Murphy thanked the Board for their approval; the Town Administrator will oversee contract review and coordinate implementation details with the website provider.