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Byron council adopts Caselle online billing to enable automatic utility payments

Byron Town Council · September 18, 2025
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

The Byron Town Council voted unanimously Sept. 18 to adopt Caselle for automatic utility billing, favoring the vendor over Xpress Bill Pay because Caselle integrates with the town's existing billing software and has lower costs overall.

At a Sept. 18 special meeting, Assistant Clerk/Treasurer Tomy Pluhar presented two automatic billing options to the Byron Town Council: Xpress Bill Pay and Caselle Software Support. Pluhar said both options carry up-front fees but that Caselle is cheaper and would sync more easily with the town's existing utility billing software (Caselle), making it the preferred choice.

Councilman Brandon Hessenthaler moved to accept the Caselle online billing option; Councilwoman Karma Sanders seconded the motion. The council voted with all members present in favor and the motion passed.

The transcript does not specify the exact up-front fees or the implementation timeline; council action at the meeting authorized staff to proceed with the Caselle option. The minutes are pending approval.