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Local internet cooperative offers streaming help as Midco customers face bundling changes
Summary
WRT representatives said they are visiting towns to help customers switch to streaming after Midco’s bundling changes, offering free streaming classes and in-home help; board members offered venue and advertising support.
A representative of WRT briefed the board on outreach to customers affected by Midco’s recent bundling changes, offering free classes and in-home assistance to help residents transition to streaming.
The WRT presenter said company staff are offering streaming classes (previously held at the library) and will provide in-home help without a trip charge if customers need it. The presenter added that WRT will run classes in nearby Hazen and sought a local venue such as Memorial Hall for sessions in Washburn. "We'll teach you how to stream," the representative said, explaining that the cooperative will not provide TV service but will help customers retain access to programming via streaming.
Board members offered to help advertise classes and suggested Memorial Hall as a potential venue; they also discussed logistics for hooking up a large-screen display and coordinating with a technician (Jeremy Olsen) who knows the Memorial Hall setup.
Why it matters: As pay-TV providers change bundle structures, local internet providers offering education and assistance can help residents maintain access to content without higher costs; community coordination can expand reach.
