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Select Board flags billing inconsistencies in Block 5 IT contract, discovers Fire Department server
Summary
Chichester’s Select Board raised concerns about Block 5 IT invoices—questioning weekly charges, unexpected phishing‑training fees and whether the $120,000/3‑year contract is billed monthly or upfront—and learned the Fire Department maintains a separate server the vendor had not known about.
The Town of Chichester Select Board on July 7 scrutinized invoices from Block 5, the town's IT vendor, saying weekly charges and billed items did not match the contract terms the board expects to govern work and fees. The board noted charges for phishing training and additional support tickets that should have shown a zero balance and directed a review of the contract's billing structure.
The meeting record states the town is considering competitive bids for an estimated $120,000, three‑year contract. The board also learned that when Block 5 visited the Fire Department, staff discovered the department has historically maintained its own server infrastructure that was previously unknown to the vendor, a detail the board said affects how services and charges should be applied.
Robin was assigned to help locate missing invoices so the board can reconcile disputed charges and confirm whether the contract requires upfront payment or monthly billing. The board said it will review the contract structure and consider soliciting competitive proposals if current terms or invoicing remain unclear.
The board did not take a formal vote on procurement at the meeting; members said they will continue contract review and follow up when invoices and contract documents are available.
