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Storm-related outages briefly cut power to more than 3,000 Eldridge customers April 17
Summary
Electric department staff reported storms on April 17 led to a roughly 10-minute loss of upstream source that affected 3,039 customers; crews restored service and are seeking an investigation report from the wholesale provider.
Electric department staff told the board that recent storms caused localized and larger outages, including a source loss on April 17 that affected an estimated 3,039 customers for about 10 minutes.
Colin (electric staff) said a prior issue on April 14 affected around 85 customers when an undersized fuse was feeding a group of customers and later failed; the April 17 event involved a loss of source upstream and additional downed equipment and poles in the service territory. “We lost our source from been there for about 10 minutes... 3,039 customers were affected by that,” Colin said, and staff restored service to affected areas by about 08:30 that morning.
Board direction and follow-up: Board members asked staff to request an outage/investigation report from the wholesale provider (MidAmerican/North EPC or NEC referenced in discussion) and to use that report to prepare any operational or contractual follow-up. Colin said labels and maps were updated after the event and that work continues to address underground switching and labeling issues that contributed to the April 14 incident.
