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Crossroads Medical Mission demonstrates Narcan use and urges "check, call, care" response

Bristol City Council · June 24, 2025
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Summary

Presenters from Crossroads Medical Mission demonstrated naloxone (Narcan) administration, described peer‑recovery services available to adults 18 and over, and urged distribution of free Narcan while explaining the three‑step response: "check, call, and care."

Representatives from Crossroads Medical Mission addressed the Bristol City Council June 24 to outline their services and demonstrate overdose response techniques, including naloxone (Narcan) administration.

Nikki Robertson, a certified Peer Recovery Specialist, and Brooke Jenkins, Behavioral Health Clinic Manager and CPRS, said Crossroads provides medical care and community resources to uninsured and underinsured residents in the Mountain Empire region of Virginia and Tennessee and has replicated its HOPE Initiative to provide peer services for adults 18 and over. They said free Narcan is available to those in need.

The presenters summarized the "three C's" of fentanyl/overdose response: "check, call, and care." They advised checking for signs such as blue lips or unresponsiveness, calling 9‑1‑1, and providing care — including a sternum rub to check responsiveness and chest compressions if necessary. If gloves are available, they recommended administering Narcan, stepping back, and continuing care; additional doses should be given as needed until emergency medical services arrive.

Council acknowledged the presentation and the availability of free naloxone as a community resource; no formal council action was required.