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Economic vitality leaders report business assists, tourism revenue and new tours
Summary
Town staff told the Finance Committee they provided one-on-one assistance to 28 businesses over the past year, tracked 10 new or expanded businesses and 143 new business licenses, and said the tourism revolving fund is operating in the black with about $90,000 in revenue and new touring and merchandising activities boosting receipts.
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Economic vitality staff and the town’s tourism manager briefed the Finance Committee on July 13, summarizing a year of outreach, programming and modest revenue gains.
The economic vitality presenter (speaker 2) described work concentrated in Concord Center, West Concord Village, The Road Depot and Nine Acre Corner, saying the division provided 28 one-on-one business consultations and that 10 new or expanded businesses opened in Concord in the past year; the clerk’s licensing data showed 143 new business certificates issued during the same period.
Beth Williams, tourism manager, said the tourism revolving fund has run positive in recent years and cited roughly $90,000 in revenue from tours and merchandising. “We added ASL, foreign‑language paper tours, and have engaged community partnerships that brought in over $25,000,” Williams said, referencing a multi‑year Colette Tours partnership and increased merchandising sales.
Committee members asked about vacancy and commercial property tax treatment and how vacancy affects assessed value; staff said property tax is based on assessed value and does not automatically decrease when a space is vacant, and that vacancy influences rental rates but not town tax receipts directly.
Why it matters: economic vitality and tourism programs are intended to support small businesses and local commerce, influence meals‑tax and room‑occupancy receipts, and can shift the town’s commercial revenue trajectory as new restaurants and hotels open or close. Staff said they will continue to prioritize business‑district interventions and to track metrics in an economic vitality dashboard.
No formal actions were taken.

