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Franklin County EMS reports Q4 deposits of $368,347.98 and ends 2025 "in the black"

Franklin County Board of Commissioners · January 28, 2026
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Summary

Christie, representing Franklin County EMS, told commissioners the service brought in $368,347.98 in fourth-quarter deposits and just over $1.2 million for the year; she highlighted improved documentation, billing work and response metrics including average scene times below 20 minutes for Q4.

Christie, speaking for Franklin County EMS, presented the service's fourth-quarter 2025 ambulance report and said the quarter's deposits of $368,347.98 helped put EMS "in the black" for the year.

Christie said annual revenue for 2025 topped $1.2 million and credited better documentation, staff training and billing work for the improved results: "This is a collaborative effort with everybody involved," she said, singling out billing staff who worked to get insurance companies to pay rather than passing costs to patients.

She reported adjustments for the quarter of about $154,280.15 and $11,612.25 sent for collection. Operational metrics cited included unit dispositions of about 86 percent (the share of runs resulting in patient contact), roughly 71 percent of patients transported, and average scene times for the quarter below the county's 20-minute goal.

Commissioners asked about specific town call volumes; Christie said Wellsville calls were comparable between the 2024 and 2025 fourth quarters (110 vs. 109) and offered to provide further breakdowns if requested. A motion to approve the EMS adjustments and collections report passed on roll call.

Next steps: EMS will provide any requested supplemental data to the board and continue performance- and billing-improvement efforts.