Get Full Government Meeting Transcripts, Videos, & Alerts Forever!
Get email alerts on the Technology Contracts topic
No spam. Unsubscribe anytime.
Council approves Cloud Permit contract to replace Cityforce for permitting and enforcement
Summary
Council authorized a three‑year Cloud Permit contract (rolling to year‑to‑year) to replace Cityforce, citing improved public portal functions and strengthened data‑protection and Indiana‑jurisdiction contract terms; cost is $13,000 this year split between the city and area plan.
Building services and area‑plan staff told the council they recommend moving the city’s permitting and enforcement records from the current Cityforce system to Cloud Permit and presented a contract for council authorization.
Staff said Cityforce is being phased, iWORKS is imposing limits on its support, and Cloud Permit offers features the jurisdictions currently lack, including a public portal, internal routing, unique permissioning and a code‑enforcement module. Staff described changes made to the vendor contract to require legal disputes be resolved in Indiana and to strengthen data‑protection and notice requirements.
"So just a bit of brief history... Cityforce was bought by a company called iWORKS... iWORKS is still supporting Cityforce, but they have now put a limit on how long they will continue to do that," a building services staff member said. The staff member listed jurisdictions to be included in the transition as Frankfort, the unincorporated areas, Mulberry, Rossville, Kirkland and Colfax and said the initial cost this year can be covered in the current budget; going forward the cost will be budgeted across years.
Council moved to accept the Cloud Permit contract for $13,000 (a three‑year term that rolls to year‑to‑year after the initial term) and to ratify the mayor’s signature on the contract. The motion passed on roll call.
Staff said the cost-sharing arrangement assigns 50 percent to the area plan and 50 percent to the city of Frankfort because several small towns lack planning budgets. Staff also said the migration will preserve historical permitting and enforcement records and allow better tracking between entities.
