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Polk County Schools says new Infinite Campus system launched; parent portal held pending data checks
Summary
District staff told the school board that Polk County Schools launched the Infinite Campus student information system on July 16, prioritized attendance functionality for day one, delayed parent portal access while back-end data and state processes are confirmed, and praised district data staff for facilitating the rollout.
Polk County Schools staff reported to the board that the district put its Infinite Campus student information system into production on July 16 and prioritized attendance functionality for its first day of operation.
The presenter said the district moved from PowerSchool to Infinite Campus as part of a phase‑1 implementation that began with a January 2024 decision and a data‑conversion period through July. "Your student information system is quite literally the backbone to all of this," the presenter said, describing the system’s role in tracking attendance, behavior, graduation requirements and licensure.
Staff staged training by user group—principals, teachers, nurses and data managers—over several weeks and said training, open office hours and targeted support helped users onboard. The presenter described the first‑day priority as the ability to check attendance and said that function worked as intended.
The district has intentionally delayed opening the parent portal while it verifies back‑end data alignment and completes critical processes with the state education agency to prevent account‑linking errors and user confusion. "We wanted to make sure that we have that data pathway absolutely locked in before we start disseminating information out to families," the presenter said, adding the portal could be enabled within days to a week depending on remaining checks.
Staff credited members of the district implementation team for rapid problem‑solving. The presenter named Amanda Ruff, the district data coordinator, and Trey State, the district network engineer, and thanked counselors, site data coordinators, principals and teachers for long hours of alignment work that prepared schools for day one.
Board members responded briefly after the update. When asked how teachers were faring, the presenter said the district is "cautiously optimistic" and noted that some users who reviewed training materials earlier reported greater comfort. The presenter acknowledged there were still kinks to work out, but called the launch a solid first step.
Next steps noted to the board included completing the remaining state coordination and data checks needed to open parent access and continuing staged support for different user groups as the district smooths remaining issues.
