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Resident presses Worthington Hills commission on snow clearing and trash service
Summary
At the Feb. 17 meeting a resident described uneven snow removal and recurring complaints about trash and recycling service; commissioners explained reporting procedures, differences between HOAs and city responsibilities, and urged official complaint submissions for follow-up.
A resident who attended the Worthington Hills City Commission meeting on Feb. 17 pressed commissioners about inconsistent plowing and repeated problems with trash and recycling pickup in several neighborhoods.
Rashad King, who introduced himself from 12003 Roseburg, said he observed a "clear disconnect" between nearby neighborhoods, noting Coldstream and FinCastle appeared well cleared while streets in other neighborhoods remained uncleared after a major snow event. King said he’d seen main roads and cul‑de‑sacs left uncleared and asked whether the city could change contracting or improve coverage.
King said: "Primarily Coldstream and Finn Castle… they did good in Cold Stream and the other neighborhood, but then ours just kinda left untouched for, like, that first week of the big snow." He also raised concerns about trash pickup, saying bins and loose recycling were left in the street and that repeated calls to the hauler had not resolved the problem.
Commissioners acknowledged multiple service complaints and said they routinely relay issues to the waste contractor and route manager. One commissioner said the city has reported problems and will continue to press the contractor; another noted the recycling truck design can affect wind spillage and that newer hydraulically enclosed trucks reduce litter risk.
Commissioners explained the difference between an HOA and a chartered city — noting the city is bound by state statutes for open meetings, budgeting and procurement — and described existing avenues for reporting problems: email, the city website and voicemail, which are recorded and routed to commissioners. The mayor urged residents to submit complaints through official channels so staff can pursue remediation with contractors or county code enforcement where appropriate.
No immediate contract changes were authorized at the meeting. Commissioners recommended residents continue to report issues through the city’s official channels; staff said they would follow up with the hauler and with county code enforcement where jurisdiction requires.
