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Morton Mandan Public Library reports expanded passport service and surge in processing
Summary
Morton Mandan Public Library staff said expanded passport hours have increased throughput: 172 passports processed Jan. 1Feb. 27, 2026, versus 115 at the same point last year; the library offers MondayFriday service, the second Saturday monthly, and eight agents to process applications.
The Morton Mandan Public Library told the Mandan Board of City Commission on March 3 that expanded passport hours have increased service volume and reach.
Barb, a library representative, said the library now offers passport services Monday through Friday and on the second Saturday of each month, with walk-in service available for Burleigh County residents and people from neighboring communities. "Starting 01/01/2026 through February 27, we have now processed a 172 passports," Barb said, adding that the library had processed 115 at the same point last year and that eight agents are available to serve applicants.
Barb told the commission the library is a government-funded passport acceptance site (not a nonprofit) and therefore continues to meet federal requirements for providing passport services even as some nonprofit-run passport programs around the country have ceased. Commissioner (speaker who commented) praised the librarys customer service: "You're open for business, but you do it with a smile," the commissioner said.
Why this matters: The expanded schedule and increased staffing reduce travel time for Burleigh County residents and neighboring communities to access passport services, and the library said the increase in processed applications improved throughput since shifting to more frequent hours.
There were no formal actions tied to the update; commissioners thanked library staff and encouraged continued outreach.
