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Marshville flags utility-billing errors during accounting-software transition; closed session yields no action

Town of Marshville Town Council · January 12, 2026

Summary

Town Manager Franklin Deese told the council that a software transition revealed issues in several utility accounts; the utility clerk reviewed and resolved matters (some accounts to be credited, others to owe the town). The council held a closed session under G.S. 143-318.11(a)(3) and reported no action taken.

Town Manager Franklin Deese told the Marshville Town Council that a transition to new accounting software uncovered problems with multiple utility billing accounts. According to the meeting record, the town's utility clerk reviewed the affected accounts and resolved them; the transcript notes that some accounts will be credited and others will owe money to the town. The transcript does not provide specific dollar amounts; staff will inform affected account holders.

Later in the meeting the council entered a closed session citing G.S. 143-318.11(a)(3) (client-attorney privilege). The motion to enter closed session was made by Council Member Rusty Johnson and seconded by Mayor Pro-tem Ernestine Staton; the transcript records the vote as 'all ayes.' A later motion to end the closed session was made by Council Member Rusty Johnson, seconded by Council Member Gary Leak, and likewise recorded as 'all ayes.' The council reported that no action was taken as a result of the closed session.

The record offers no indication of financial magnitudes or which specific accounts were affected; those details were not specified in the transcript. The council did not take formal, recorded action in open session concerning the billing discrepancies during this meeting.

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