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Division highlights crisis‑system investments: more beds, 988 expansion and non‑law‑enforcement transport pilot
Summary
Crosby outlined investments in mobile crisis, facility‑based crisis beds, urgent cares, expansion of 988, a bed registry and a planned RFP for non‑law‑enforcement transport, and said the General Assembly funded dozens of new crisis beds and urgent care sites.
Kelly Crosby described a multi‑pronged push to strengthen North Carolina’s behavioral health crisis system, citing mobile crisis teams, facility‑based crisis beds, behavioral health urgent cares and expansion of the 988 hotline and bed registry.
She said the General Assembly funded 44 new child beds, 64 new adult beds and nine additional behavioral health urgent cares this year, and the division is onboarding co‑responder teams and expanding the bed registry so referrals and availability are visible in real time.
Crosby also announced a planned RFP for a non‑law‑enforcement transportation pilot intended to reduce involuntary commitments that occur solely for transportation reasons and to provide therapeutic, non‑police transport to hospitals or psychiatric facilities.
The division will continue to measure calls to 988, Medicaid‑ or state‑funded crisis visits, facility‑based crisis utilization and psychiatric emergency room visits to monitor performance and sustainability of the crisis continuum.
