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Franklin County approves refunds after missed homeowners' exemptions
Summary
The board approved a full refund of $3,892.74 to Dan Gaines and a $466.68 refund to another homeowner contingent on receipt of a certificate of occupancy, after county staff acknowledged the assessor's office missed processing exemptions.
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Franklin County commissioners voted to refund two taxpayers after the assessor's office acknowledged processing errors that omitted homeowners' exemptions from property tax records.
County staff explained the administrative error: applications had been filed but the exemption entries were not entered into the computer system. Commissioners discussed options for reimbursement and recovery of documents. The board voted to refund the full $3,892.74 to Dan Gaines and to refund $466.68 to the other taxpayer (Mr. Lawrence) on the condition that the taxpayer apply for and receive a certificate of occupancy; the motions were moved, seconded and approved by voice vote.
The assessor's office said it is running a program to identify other parcels that may have been missed during processing, and commissioners noted the county maintains a fund (reported balance $15,000) to handle such corrections. Staff recommended requiring final inspection or certificate of occupancy before approving refunds when occupancy was unclear.

