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County hears pitch for e3 safety software; vendor quotes $5,000 a year for six sites
Summary
County safety coordinator presented a vendor demo of e3, a site‑map and alert system. The vendor told commissioners the quoted package is $5,000 a year covering the features shown and initially up to six buildings; commissioners asked about 911 integration, contract length and device management.
The county’s safety coordinator introduced a demonstration of e3, a software platform that combines site maps, emergency plans and staff check‑in features across county buildings. The presenter said the platform shows floor plans and live staff check‑ins, pushes step‑by‑step instructions to staff devices, and can integrate with first responders.
Commissioners and the county safety officer pressed the vendor on cost and operational details. The presenter said, “The $5,000 covers everything I’ve shown today,” and explained that the quote covers map building, unlimited users per covered site and post‑event reporting. He said the initial quote included coverage for six buildings and that additional sites would add cost.
Commissioners asked about integration with 911 and dispatch. The vendor said a PSAP integration capability is planned for a near‑term release and that the system can currently be run on dispatch desktops or on mobile devices; the presenter described both an internal alert mode limited to a building and an external mode that can loop in outside first responders. Staff noted the county’s text‑to‑911 capability and asked the vendor to confirm interoperability details.
The presentation also covered operational concerns: the vendor described unlimited devices at a covered site, a toggle for internal vs. external alerts, an internal chat and photo upload features for incident situational awareness, and post‑event logs for training and after‑action review. Commissioners asked whether the county’s insurance carrier and legal counsel had been consulted on whether the platform changes liability or documentation; staff agreed to follow up.
The vendor presented the contract terms shown in the packet: a three‑year term with a 60‑day notice provision after three years. Commissioners asked staff to confirm whether a three‑year commitment is required and requested additional details about PSAP integration, single sign‑on options and whether the county’s paging/panic‑button hardware could be integrated. The commission did not approve a contract at the meeting and directed staff to obtain clarified scope, final pricing for additional buildings and written answers on 911/dispatch integration before placing the item on the consent or bid agenda.
