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Ranlo rolls out resident alert system; residents can subscribe by text or QR code
Summary
Ranlo staff announced a new resident alert and notification system that is live; residents can choose categories (general, event, utility) and subscribe by text or QR code, and the town has already used it for a siren test and a utility-leak alert.
Ranlo staff told the Town Council the newly approved resident alert system is now live and able to send texts and calls to residents, and that subscribers can choose the categories of messages they want to receive.
Town staff (speaker 5/Charlie) said the system — which the board previously approved — supports general, event and utility alerts; residents can sign up by texting or scanning a QR code. He said the town owns the system and can add additional categories based on resident and board feedback.
Staff said the system was used immediately after launch: it issued a general notice about a tornado-siren test and a utility alert regarding a water leak on Lewiston and Hill Lane. Enrollment numbers were described as growing by word-of-mouth and social media posts since the system went live.
The staff presentation emphasized subscriber choice so residents get only the messages they want: for example, residents could opt in for water/sewer notices without receiving event alerts. No formal board action was required; staff asked the public to sign up and provide feedback on desired alert categories.
