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Tahoe‑Truckee navigation center pilot reports high utilization and early housing connections
Summary
After five months, the Truckee navigation center pilot reported near‑full utilization—97% interim housing and 93% emergency shelter utilization—with 38 unique guests served, more than 2,400 meals provided and 50 people linked to case management or wraparound services. Partners will review pilot data in September to recommend next steps.
County health and human services staff and partners told the Board of Supervisors that a Tahoe‑Truckee navigation center pilot has operated at high capacity and connected clients to services over its initial months.
Ryan Groover, the county's health and human services director, said the pilot combines day‑resource navigation, emergency shelter and interim housing at a site identified with the town of Truckee. Volunteers of America is the on‑site service provider; funding partners include the county, the town and a regional hospital. The site address selected for the pilot is 12315 Deerfield Drive.
Groover presented utilization statistics: the pilot has served 38 unique guests (a figure he said is near Truckee's total unhoused population), interim housing utilization averaged about 97% and emergency shelter 93%. Staff reported 2,434 meals provided in total, 85 shower uses and 40 laundry uses. Navigation staff reported 50 people connected to case management and wraparound supports, 11 to employment training or income support and 11 to substance‑use treatment.
Groover said two residents had transitioned into longer‑term housing and several others were on the cusp. He described the program as a full‑service navigation center that aims to move people from outreach through interim housing and on to permanent or supportive housing when available.
Supervisors and partners discussed the need for follow‑on housing capacity. Groover noted Pacific Crest Commons, a separate development scheduled to open in December 2026, will include 55 apartments with 10 units set aside for permanent supportive housing.
The Tahoe‑Truckee Homeless Action Committee (TFAC) will review pilot data in September and make recommendations to the county, town and hospital about whether to continue and how to fund longer‑term operations. Groover said the county applied for a CDBG grant should the partners decide to purchase and maintain the facility.
