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BRTA director outlines plans for same‑day paratransit, rail transfers and staffing solutions in Pittsfield
Summary
Kathleen Lambert, newly appointed director of the Berkshire Regional Transit Authority, told the Pittsfield Commission on Disabilities she is pursuing same‑day paratransit software, microtransit pilots, coach connections to Northampton and Greenfield, and recruitment strategies to address driver and mechanic shortages.
Kathleen Lambert, director of the Berkshire Regional Transit Authority, told the Pittsfield Commission on Disabilities on Jan. 15 that improving access for seniors and people with disabilities will be a priority during her first months on the job. Lambert, who said she has been BRTA director for six weeks and is a certified planner, described several initiatives aimed at reducing barriers to paratransit and expanding regional connections.
Lambert said BRTA is working on software to enable same‑day rides and is exploring microtransit options within the service area to offer more flexible, on‑demand trips. She said the authority is also evaluating coach service between Pittsfield and larger regional destinations such as Northampton and Greenfield to give riders access to destinations not routinely reachable by local routes.
On regional rail, Lambert said BRTA expects to serve as a key transfer point in an upcoming phase of the East‑West Rail Project and is seeking ways to increase Amtrak service; she noted that private intercity services such as Peter Pan operate intermittently and that Greyhound remains less reliable for consistent regional connections. The commission discussed leveraging the federal 5310 program to support vehicles for senior and disabled riders and possible partnerships with taxi companies to provide accessible ride options.
Lambert also raised workforce concerns: BRTA is experiencing shortages of drivers and mechanics, has hired a consultant to improve recruiting and social media outreach, and is developing career‑path strategies to retain staff. The commission asked staff to continue exploring funding sources for microtransit pilots and to report back on potential partnerships that could provide after‑hours accessible vehicle options.
