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Green Bay finance committee approves Barry Dunn contract for citywide organizational review
Summary
The Finance Committee voted July 14 to hire Barry Dunn McNeil & Parker LLC to conduct a four‑phase organizational efficiency review for the City of Green Bay, after a presentation describing a data‑driven process with interviews, surveys and an implementation roadmap.
The Green Bay Finance Committee voted July 14 to approve a contract with Barry Dunn McNeil & Parker LLC to conduct a citywide organizational efficiency and process review under RFP solicitation number 2025‑36.
Consultant Michelle Kennedy, senior manager at Barry Dunn, told the committee the firm's four‑phase approach begins with project planning, proceeds to a current‑state assessment and deep process reviews, and finishes with future‑state recommendations and a detailed implementation road map. "Recommendations have to be real world," Kennedy said, adding the team uses both qualitative and quantitative data to reach practical, implementable results.
Kennedy described the project’s data collection plans: document and performance data requests, individual and group interviews, an internal enterprise survey and, where appropriate, external customer surveys. She said the firm guarantees interview anonymity and uses external survey tools to encourage candid responses. "We don't — it won't matter whether they're department directors or frontline staff — when we talk with them, we guarantee them anonymity," she said.
Committee members pressed on scope and timeline. Alder Presley asked for an example of a prior recommendation; Kennedy cited a recent engagement in Eugene, Oregon that produced about 16 recommendations, including a shift in the HR recruiting model to pair HR specialists with departmental business partners. On schedule, Kennedy said timelines are cooperative but that the Eugene project reached draft recommendations in roughly five and a half to six months, with additional time for final implementation planning.
Supporters said the review will help identify opportunities for efficiency across departments while allowing the city to flag specific pain points to prioritize. After questions and discussion, Alder Presley moved to approve the contract; the motion was seconded and carried by voice vote.
The consultant will begin project planning with city staff, collect documents and performance data, and present interim findings during the work plan before delivering draft and final reports and an implementation plan.
