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Glendora expands electric shuttle service, council re-awards transit operations contract
Summary
Senior management analyst Kelsey Fay told the commission the city expanded its electric shuttle fleet from two to five minibuses, launched a weekend community shuttle on June 6 and that City Council voted July 14 to award the transit operations contract to Transportation Concepts through June 30, 2031 (with optional extensions).
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Kelsey Fay, the city's senior management analyst for transportation, told the commission the city has expanded its electric shuttle fleet and taken several steps to improve local transit service.
"We expanded our electric fleet from 2 to 5 buses," Fay said, describing three new 19-foot, zero-emission minibuses that launched with the community shuttle on June 6. The community shuttle runs Saturdays and Sundays from 10:00 a.m. to 7:30 p.m., Fay said, and staff installed new signage to increase visibility on the route.
Fay also gave ridership updates: Dial-a-Ride recorded about 125 new registrants so far in 2026, the community shuttle carried 34 riders on its first weekend and recent weekend counts were in the mid-20s, while the midday school-related shuttle remains the system's highest-ridership line.
On procurement and contracts, Fay told the commission that the City Council on July 14 voted to award the transit operations and maintenance contract to Transportation Concepts. The new contract runs through June 30, 2031, with two optional two-year extensions that could extend the agreement to 2035.
Fay said some short-range transit plan items are complete (vehicle acquisition and community-shuttle launch) and next steps include bus-stop amenity upgrades, phased with public works, and continued marketing and outreach to boost ridership. She also explained funding: the city's transit work is supported by a local return of Prop A, a 0.5-cent sales tax, and the funds are restricted for transportation uses only.
Commissioners asked about TAP-card integration across regional systems, pickup schedules for school- and market-related trips, and whether the city incurs costs to participate in the TAP program; Fay said TAP is a pass-through and that card acceptance across Glendora Transit, Metro and Foothill Transit makes cross-system travel easier.
A motion to receive and file the transportation report passed unanimously (5-0).
Next steps identified by staff include outreach to middle and high schools, bus-stop amenity planning with public works, and continued evaluation of shuttle routes.

