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Public commenter faults Animal Care Services’ pace of investigations as council hears staffing data

San Antonio Public Safety Committee · February 17, 2026
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

The Public Safety Committee reviewed Animal Care Services (ACS) metrics and staffing gaps while a public commenter, Vicky Stearman, urged faster adjudication in a year-old abuse case involving a dog named Chico. Councilmembers requested a deeper staffing review ahead of budget deliberations.

Chair Core opened a Public Safety Committee meeting that included an update on Animal Care Services metrics and time for public comment. Staff noted the committee will present department metrics monthly; John, an ACS representative, answered detailed questions about capacity and case handling.

Councilmember Castillo asked about vacancies and the recent expansion of the dangerous-dog investigations team from two officers to four. John replied that "there's actually 2 vacancies of the 4 right now," and that caseloads had risen from roughly 300 cases a year to about 600, which he said strained investigators' ability to meet target compliance rates.

During public comment, Vicky Stearman described a yearlong follow-up of a dog named Chico surrendered to ACS in Feb. 2025. Stearman said Chico was "emaciated, had damaged eyes" and that her open‑records request returned heavily redacted files. She said she believes "nothing of consequence has been achieved in holding the former owner accountable," asked for a review of case-processing timelines and urged implementation of the ACS strategic plan’s abuse-and-neglect focus.

Chair Core and other councilmembers thanked Stearman for raising the case and emphasized personnel as a central constraint. The chair asked staff to prepare a deeper dive on staffing gaps, timelines to fill vacancies, and options for supporting recruitment or retention ahead of the next budget cycle.

No formal action was taken on ACS policy at the meeting; councilmembers requested follow-up materials and further reporting at a future public safety session.