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Agency says licensing software will migrate to new vendor system; timeline depends on funding and cybersecurity approvals
Summary
Staff reported the vendor is retiring the current licensing product, the agency deployed 'Evoke' for investigations, and the licensing-system migration will require procurement and cybersecurity approvals; staff estimated 4–5 months for approvals and possibly 8–12 months total if funding is secured, with current system end-of-life around mid‑2027.
Adrian told the Finance and Risk Management Committee that the agency's vendor is retiring its existing licensing product and that the agency has deployed the vendor's new product, Evoke, for discipline, investigative work and complaint intake.
Adrian said the licensing-system migration will be more complex than the recent investigative-module deployment because it requires a data conversion or "lift and shift." He said the migration requires funding, a state procurement process and cybersecurity approvals. Adrian estimated the cybersecurity and potential RFP phase could take four to five months and that the full migration might take eight to 12 months, depending on approvals and funding; he added the vendor and peer agencies (including a colleague from the Virginia Board of Nursing) are managing similar projects.
The committee praised staff for the phased deployment and emphasized the project will require additional committee oversight when funding and procurement details are available. Adrian said the agency will bring the migration plan back to the committee for review once funding and procurement timing are clearer.
No funding amount for the licensing migration was provided in the meeting transcript; committee members asked for timeline updates at the next meeting.
