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Cairo authorizes town attorney to file complaint with PSC over Central Hudson billing practices

Town Board of the Town of Cairo · November 3, 2025
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Summary

By unanimous vote the board directed the Town Attorney to commence a complaint with the New York State Public Service Commission alleging poor billing practices and responsiveness by Central Hudson.

The Cairo Town Board on Nov. 3 authorized the Town Attorney to commence a complaint with the New York State Public Service Commission (PSC) against Central Hudson, citing the utility’s "poor billing practices and responsiveness," according to Resolution 2025-217.

The resolution directs the Town Attorney to file the complaint on the town’s behalf; the minutes record the board’s determination that such action is necessary but do not include specific billing examples or the scope of claimed billing errors. The vote authorizing the complaint was unanimous.

The minutes do not attach correspondence from affected ratepayers, evidence of billing errors, or the complaint text; the resolution provides the board’s authorization to pursue regulatory remedies and instructs the Town Attorney to proceed. The board did not indicate a timetable for filing or whether the town will seek intervener status, damages, refunds or other remedies in the PSC process.