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Craven County adopts IT and Maintenance on-call policies, sets daily on-call pay rates
Summary
The Board adopted an Information Technology on-call policy (two-week rotation) and amended the Maintenance on-call policy (weekly rotation). Both set daily pay at $25 weekdays, $60 weekends and $80 holidays and require on-site response when necessary.
Craven County commissioners adopted two on-call policies on July 6 that formalize after-hours response expectations and pay rates for IT and Maintenance staff.
Human Resources Director Amber Parker said the policies are aligned with the FY27 budget and set daily on-call pay at $25 for Monday–Friday, $60 for Saturday–Sunday and $80 for observed holidays. The Information Technology on-call schedule rotates every two weeks; the Maintenance on-call schedule rotates weekly. Both policies require the designated on-call employee to be within one hour of Craven County, to document time in 15-minute increments and to respond on site when issues cannot be resolved remotely.
Parker told the Board that nonexempt employees who work after hours earn compensatory time if they cannot take time off in the same pay week. The Board adopted the policies 6-0. The adoption takes effect July 1, 2026, per the policy language presented to commissioners.
