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Pittsfield commission flags paratransit ramp problems as BRTA adjusts service

Pittsfield Commission on Disabilities · May 14, 2026
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Summary

Commissioners heard that BRTA fixed routes are being adjusted due to a driver shortage and that new paratransit vans have ramp-elevation issues preventing drivers from safely boarding some riders; the issue is under investigation and was placed on the commission's near-term agenda.

At the May 14 meeting, the Pittsfield Commission on Disabilities discussed transportation priorities after the commission materials noted that BRTA fixed-route schedules are being adjusted because of a driver shortage.

Commission materials and discussion indicated those adjustments do not affect paratransit service, but members raised a separate operational concern: drivers are having difficulty operating the new paratransit-van ramps because of the ramp elevation, which can make it difficult to get clients into the vehicle. The commission said staff is investigating how to resolve the issue.

The commission also noted a June 10 disability advisory committee meeting related to transportation matters. No change to paratransit service was announced at the meeting.