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Dana Point presents FY2025–26 strategic plan results; public safety, infrastructure and events cited as progress
Summary
City staff presented FY2025–26 strategic plan metrics on July 21, reporting roughly 14,000 public-safety calls, a priority-1 average response time of about 5 minutes, an 87% code enforcement closure rate, a pavement condition index of 84, and record trolley ridership of about 89,000; council asked for follow‑up on short‑term rental enforcement and permitting metrics.
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City staff presented Dana Point’s FY2025–26 strategic plan measures to the City Council on July 21, summarizing performance across public safety, infrastructure, economic vitality and community services.
Jamie (staff) said the city received nearly 14,000 calls for enforcement in the fiscal year and that average response time for priority‑1 calls was about five minutes. Code enforcement opened more than 1,200 cases with an 87 percent closure rate; top case types included overgrown vegetation and property‑management issues. Staff said the Dana Point Trolley recorded approximately 89,000 riders, the highest three‑year ridership level, and the city planted more than 2,000 trees during the reporting period.
Councilmembers praised the update and asked clarifying questions. Members requested additional breakdowns for certain metrics: how many app service requests were submitted by residents versus staff, and more detail on unpermitted short‑term rental enforcement and potential transient‑occupancy‑tax (TOT) recovery. Staff said the short‑term‑rental compliance program identified 86 unpermitted listings and resulted in 24 citations during the reporting period, and said a TOT‑collection report is scheduled for council in September.
Council discussion also covered the change to fiscal‑year reporting (July–June) in the updated strategic plan and a suggestion to refine some indicators, such as more meaningful CIP metrics. Staff offered to return with additional metric breakdowns and with the short‑term rental compliance report in September.
The presentation closed with council and staff remarks highlighting community events attendance and other quality‑of‑life indicators; no formal council action was required on the report.

