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Kentucky Medicaid reports steady approvals in June renewals, urges families to respond to requests

Department for Medicaid Services · July 22, 2026
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Summary

Department for Medicaid Services officials said June renewals showed 56,235 cases processed and 50,982 approvals, and warned failure to return renewal forms is the leading cause of child disenrollments; members were urged to check the Connect portal and respond to requests for information.

Veronica Judy Cecil, senior deputy commissioner at the Department for Medicaid Services, said June renewals processed 56,235 individuals and that 50,982 were approved. "Our approval rate is staying up pretty high," she said, adding that most approvals were "passively renewed" using federal data matches.

The department is closely tracking child renewals as they finalize the restart of renewals following the end of the public-health emergency. Cecil said the largest driver of child disenrollment is a "failure to return the form" or to respond to requests for information, noting children can remain eligible even if an adult household member is not because of different federal poverty thresholds for children.

Cecil described the department's renewal cadence: passive renewal attempts begin about 60 days before a renewal date, a renewal notice is sent roughly 45 days before the due date, and reminders are sent about 15 days before the deadline. Members can check renewal months and dates by logging into the Connect portal or by calling Connect at (855) 459-6328.

The department emphasized that some cases remain in a pending status when members submit materials that have not yet been processed; pending cases retain eligibility until redetermination is complete. Officials said they will follow up in writing or via chat when questions are submitted during virtual meetings and will post data and materials on the department website, including monthly CMS renewal reports.

Officials urged providers and community organizations to post outreach materials and help families return requested documents so children eligible for coverage do not lose benefits.